FAQ

 

Orders


How do I place an order?

To place an order just place the items you want to purchase in the shopping cart and proceed to the checkout.

Did my order go through?

If your order was placed successfully you should recieve an order confirmation

Do you ship to my country?

We offer free shipping worldwide

Will I have to pay any import taxes or duties?

Your order might be subject to import duties and tax once the shipment reach your country.

To be sure, contact your local customs office to get specific information.

Berlin & Son doesnt take responsibility for any customs duties or tax applied to you package.


Product info

Is the watch water resistant?

Yes, Berlin & Son watches have a water resistance of 5ATM.

You should however avoid any contact with water since the warranty doesnt cover water damages.

What kind of movement do you use?

The movement is the heart of the watch, therefor we choosed to go with a Swiss Ronda 762. Swiss movements are well known around the world for their high quality and reliability.

What material is used for the watch case?

All our watches are made with 316L stainless steel. A low carbon grade steel that feels as good as it looks

Do you offer any warranty?

We offer a 24 month factory warranty for the movement.

The warranty does NOT cover

Water or fire damage

Damages from everyday use

If you do however experience any problems with your watch, contact us at [[email protected]] and we will try to resolve the issue.


 

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